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Insurance

Your insurance is probably accepted here

Genera works directly with major UAE and international insurers. Send a photo of your card on WhatsApp and a coordinator confirms your coverage before the visit, so there are no surprises afterwards.

Check your insurer on WhatsApp
Accepted insurers

A selection of the providers we work with

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Not seeing your insurer listed? Message us on WhatsApp, most policies we work with are not shown here yet.

How coverage works

Three steps, before the clinician arrives

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Send your card, get a straight answer

A coordinator checks your policy against the service you need and tells you exactly what is covered, before anyone is booked.

WhatsApp your insurance card
Ask Geno Usually replies in a minute

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Geno answers general questions. For medical advice, a coordinator connects you with a clinician. Emergencies: call 998.