Question 1

Can we have the same nurse every visit?

Accepted Answer

That is the default. We assign a primary nurse and a named backup who is briefed on the care plan, so continuity holds even when your nurse takes leave.

Question 2

What is the difference between a nurse and a caregiver?

Accepted Answer

A nurse is a licensed clinician who can administer medication, manage wounds, catheters and feeding tubes, and assess a change in condition. A caregiver supports daily living but cannot perform clinical tasks. The assessment tells you which one the situation actually needs.

Question 3

How quickly can care start?

Accepted Answer

For straightforward visits, often the same or next day. Live-in and specialist placements take longer because matching properly matters more than starting fast, and we will give you a realistic date at the assessment.

Question 4

Can you coordinate with our own doctor?

Accepted Answer

Yes, and we prefer it. The care plan is built around your treating doctor's instructions, and observations are shared back so their decisions are based on current information.

Question 5

Do you provide live-in nursing?

Accepted Answer

Yes. Live-in cover includes agreed rest periods and days off, with briefed relief cover for those gaps, so the arrangement is sustainable rather than something that quietly collapses after a month.

Question 6

Is home nursing covered by insurance?

Accepted Answer

Some policies cover skilled nursing at home, particularly after a hospital discharge. Send your card and the discharge summary and we will confirm what applies before care begins.

Nursing care at home, hourly to live-in.

Home nursing is judged on consistency. The same nurse, the same notes and the same standard on the fortieth visit as on the first.

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Care plans

How care gets set up

Supervised, documented, accountable

Home nursing questions

Reading on home nursing

Tell us what the household needs.